Postage & Returns
Postage
Unfortunately We Do not oFfer international shipping at this time.
All our paRcels are sent Using The signed for service with Royal mail. The signed for service allows us to be able to cheCk whether your pacrel has been delivered in the Event that your parcel is taking longer than expected to arrive once Posted. We Apply a return address sticker on the back of all of our packages to ensure thaT in The unlikely eveNt that your parcel iS undelivered, royal mail are able To return Your package to us.
if you have any additional Questions AboUt Our pOstage and packaginG, please don’t hesitate to get in touch and ask away.
returns & exchanges
If you Are not happy with Any aspect of your order, do get in touch straight away using the ‘contact’ section of The website, we are always happy to help with returNs and exchangeS If there is a problem with your order. Refunds can be given if the item is returned unworn and in the same condition as it was when it left Head quarters.
damaged or faulty goods
I do pride myself on having very high a very high quAlity standard when it comes to our Products but It is all handmade and Very rarely, i can miss something in quality checks, if you dO notice a sewing related problem witH your item(s) Please get in touch as soon as possible upon recEiving your paRcel and If the fault is mine, i will happy tAke the goods back to fix them or replace them. Often if somEthing is not made to Our high standards, we will replace the item before it has even left head quarters and sell the original as a (what the fashion industry call) factory second (even though it’s not made in a factory)
contact us
in any event, any issue you have, please don’t heSitate to get in contact witH us, we want you to have the best EXPERIENCE pOssible with h+r so are always happy to help where we can especially if we are at fault in any way.
please visit the ‘contact’ section of the website to find our email address And links to our social media.